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Old 07-22-2005, 11:21 AM   #1 (permalink)
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Default 7100T No boot?

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Woke up today and found my 7100T off try to power it on nothing plug it into the charger the screen comes on and just an hourglass and nothing happens. Any ideas ?

Actually now it boots up takes forever the battery meter shows full but when you remove the charger cable the phone turns off.

Last edited by duramaxlb7 : 07-22-2005 at 11:28 AM.
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Old 07-22-2005, 11:31 AM   #2 (permalink)
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Default Troubleshooting

Have you tried all of these steps?

1) Perform a soft reset.

2) If the hourglass icon remains perform a hard reset.

3) Cradle the device, and run the application loader software to remove and reinstall all application data.

4) If the device continues to display the hourglass icon, return the device to the point of sale if it has been less than 30 days since the purchase date. If it has been more than 30 days since the date of purchase, contact the Warranty Exchange department for a replacement.
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Old 07-22-2005, 11:52 AM   #3 (permalink)
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how do you do a soft reset?
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Old 07-22-2005, 11:10 PM   #4 (permalink)
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isn't a soft reboot just pressing the power button? and a hard reboot pulling the battery? I'm not sure myself.
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