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Old 04-08-2008, 11:10 PM   #1 (permalink)
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Smile BB 7290 problems creating a BIS acct- need PIN # release

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posted Apr 5/2008 by Jelope80

I just purchased a blackberry 7290 T-mobile- refurbished. I signed up for rogers voice and data plan but can't get the BB to work.
I went on the Rogers BIS service to enter the PIN # and it says the account is in use.
This is a GSM unlocked phone.
Any ideas?
Pls help
( I am in Toronto)

Answer April 8/2008
I am surprised that no one responded or commented on my question.
I had to beg T-Mobile to release the Pin # on my blackberry. Only the cell phone carrier can release the PIN # not even Blackberry RIM can do it.

Lesson learned. I should report this Ebay seller.

Although, I am happy it is now working thanks to T-Mobile.
Old 04-08-2008, 11:20 PM   #2 (permalink)
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You only posted this question 10 minutes ago. How fast should your questions be answered?

This is a common problem with used BB's. We talk about it in the information we have about purchasing a used BB on eBay.
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