BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-16-2008, 11:41 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 9530
Carrier: Telus Mobility
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8830 with No signal...could antenna be disconnected?

Please Login to Remove!

Has any one ever seen this?

My friend gave me a Blackberry 8830 that he got used from a friend of his with an Error 507. The unit was missing a few screws, and looked as if it had been taken apart.

I wiped it, reloaded the OS, removed the IT policy, and everything booted up, and the thing runs great! One problem...

I can't connect to my carrier. The signal strength meter shows a "x" as if there is no signal. It is a Bell 8830, and my personal Bell 8703 next to it has full strength, so I know that there is an available signal.

Could it possibly a unplugged antenna? Another hardware issue? Any suggestions?

Thanks!
Offline  
Old 04-17-2008, 02:01 AM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

If a CDMA device will show signal strength without being provisioned then it's most likely defective. Best way to find out is to disassemble it and look. Every time I've had a device acting like that it's never been the antenna. YMMV
Offline  
Old 04-17-2008, 09:27 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 9530
Carrier: Telus Mobility
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I guess I'll have to dismantle it and take a look...crap. I was really hoping that I overlooked something...

Last edited by rj240 : 04-17-2008 at 09:27 AM. Reason: spelling error
Offline  
Old 04-17-2008, 11:02 AM   #4 (permalink)
BlackBerry Extraordinaire
 
kjjb0204's Avatar
 
Join Date: Jul 2007
Location: USA
Model: 9630
Carrier: VZW
Posts: 1,813
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

What does it show in Options-Mobile Network?
Offline  
Old 04-17-2008, 11:05 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 9530
Carrier: Telus Mobility
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It shows:

Data Services: On
Mobile Network: * None *
Network Selection Mode: Automatic
Network Mode: 1XEV

I think I've tried every possible combination, and nothing has worked...
Offline  
Old 04-17-2008, 11:08 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 9530
Carrier: Telus Mobility
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Another oddity...

The power button works to power down the phone, but not to power up. In order to turn the phone on, I have to pull the battery...

I guess this is a sign that there are really hardware issues...crap.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.