Originally Posted by blackberryaustintexas
Thank you E! I always love how quick you can get answers on this forum!
AT&T entered the info for my new email addresses. First, how do I know if I am using Desktop Redirector? Where would I go to uninstall Desktop Manager?
Second, I went to the Service Book area on my Blackberry and I'm not sure what to delete. There are two items called Desktop. One with (CICAL) and the other with (CMIME). Then there are lists of my email addresses with either (CICAL) or (CMIME) at the end. Which ones do I delete?
Many thanks. I appreciate your help.
When you say hosted email. Do you mean a hosted BES service? If so we need to be careful with your service books. If you are 100% certain that you are using BIS then you want to delete the service books desktop[xxxxx] and the message will stop.
The Redirector is installed on a PC when you install the disk that came with the phone and answer that you want to set up your "work" email.