First off let me say how useful I have found BBF to be since getting my new 8830 Blackberry 2 months ago. I have had a 7750 since 2004 and only used it for email, Calendar, Contacts and Tasks on the company BES. I was never happy with it as a phone and used various phones from Samsung or Motorola for voice until "upgrading my 7750" to the 8830.
I am very impressed with my 8830 as a data device and as a portable computing platform. The screen is much better for attachments and being able to use Enterprise Messenger on the company IM system is great.
Now on to my problem. The damn thing reboots all the time when I am on the phone.
I have searched all the forums here and I was also having the Missed Call icon stuck on problem (in my case because of the constant rebooting I was up to 5X showing) I upgraded the OS to the latest one from Bell Mobility (my provider) as someone recommended and I performed a handheld wipe before the upgrade. I un-instaled all my third-party appliations and re-installed only the following one at a time:
Magmic Spider Solitare
Magmic Outbreak Control
I had my BES helpdesk send me a new password and re-activated right after the new OS install before adding the applications.
I was reading about the possible connection to Bluetooth causing the reboot and it has only happened when I have my bluetooth headset connected. I have turned off encryption as one post suggested and I have even tried two different headsets that I own:
Jabra BT 5020
One most thing I finialy connected today, the reboot seems to happen when I put the unit down with a "tap" on it's back. IE if I am holding it and talking on the headset and I set it down on the table to put on my jacket it reboots.
I figured this out today, when I was on a call and I put the unit down on the dash of my car, it rebooted, I picked it up after the reboot to type in my password and call the person back, I then had to turn so I put it down again without dialling the call, it rebooted again!
The funny thing is I cannot make it reboot in this fashion when it is sitting "idle" it only has happened during a phone call or shortly after like today.
Has anyone experienced anything like this before?
Any input and ideas would be helpful.
8830 World edition