Originally Posted by bfrye
sms/voicemail and PIN messages and all that.
Also... Not to be rude, but this has been answer probably half a dozen times or more, so searching might provide you with a quicker answer.
SMS and Voicemail messages can't be made level one, but can be given a different notification seting in Profiles. PIN messages default to level one, but that can be changed in Messages: Options: General Options.
All other messages have to be made level 1 in BWC, or the BES redirector.