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Old 04-24-2008, 02:42 PM   #1 (permalink)
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Question BB doesnt respond and BBSmart Email viewer

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Hello.
I just installed the email viewer from BBSmart and after a few hours I received an email, the bar icon changed showing the red * but when I depressed the scroll button to open the mail folder the BB doesn't respond and I was unable to access the emails. After a few seconds I received a net_blabla is not respondig error message.
Does any body know if this error could be related to the new software I installed?
Thank you.

PS. I dont know if I explained the problem in a way it can be understood, If anyone need any additional explanation please reply and I would be glad to try explaining the problem in another way.
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Old 04-24-2008, 03:58 PM   #2 (permalink)
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Wirelessly posted (8700g)

Have you tried a hard reset?

How is your free memory level?

Have you tried uninstalling the pplication and then reinstalling?
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