BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-26-2008, 05:55 PM   #1 (permalink)
New Member
 
Join Date: Apr 2008
Model: 8820
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8820 Reboots when trying to conect to home WiFi

Please Login to Remove!

Hi everyone. I am new to the forum and new to Blackberry. My employer gave me a new 8820 last week. The IT guy connected it to the office WiFi system and told me how to connect to my home WiFi. When I tried, it failed to connect and then rebooted.
My home network is a WEP128 with a 26 character key (if this matters).

I called AT&T and the tech rep had never heard of this problem. The answer seemed to be to pull the battery, turn off my WiFi so the 8820 could not find it, reboot and then delete the SSID from the list.

Okay, so what next???? How do I connect to my home WiFi??
Offline  
Old 04-26-2008, 08:07 PM   #2 (permalink)
CrackBerry Addict
 
Dinan3's Avatar
 
Join Date: Oct 2007
Location: The Land of Ferraris, Moviestars, and Bumbs
Model: 9000
PIN: & Teller
Carrier: AT&T
Posts: 590
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

welcome to the forums, Jloser.

It might be that your wifi router is one that is not supported by the blackberry firmware. There is a forum dedicated to wifi within this site, maybe you will get more help and guidence by posting in there and by searching for previous threads, it is not an uncommon problem.

GOOD LUCK.
__________________
When you turn on your phone, does it return the favor? Welcome to BlackBerry!
________________
ubuntu-LINUX 8.04
Offline  
Old 04-26-2008, 08:10 PM   #3 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,681
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

This happens when connecting to "N" type routers. Is your router an "N" router? It's best to stick with "G."
Offline  
Old 04-27-2008, 01:58 PM   #4 (permalink)
New Member
 
Join Date: Apr 2008
Model: 8820
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
This happens when connecting to "N" type routers. Is your router an "N" router? It's best to stick with "G."
It is an "N"-type. I had it set for B/G/N. I set up a second G only router and connected to my network without trouble. Thanks for the advice.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.