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Old 04-27-2008, 10:52 PM   #1 (permalink)
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Hello everyone.

I recently purchased an unlocked 8700g and I'm having some difficulty with the bluetooth.

I cannot enable it at all. I go into the menu and click on the bluetooth icon, click the wheel again and one of the options is to "Enable Bluetooth". When I slect that and click it, nothing happens. It still says "Bluetooth Disabled"

Any ideas? Should I be taking this thing back and exchanging it?

Thanks in advance.

P.S. I'm very new to Blackberry devices, but I did manage to upgrade to the latest OS.
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Old 04-27-2008, 10:54 PM   #2 (permalink)
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Have you tried adding a Bluetooth device?
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Old 04-27-2008, 10:56 PM   #3 (permalink)
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Options > Bluetooth. Click to enable bluetooth, that should do it.

Do you have a BT device paired already?
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Old 04-27-2008, 10:57 PM   #4 (permalink)
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I think it depends on the OS version. If I remember correctly, on the older OS's you have to add the device in order to enable the bluetooth.

What is the OS version? Look in Options (or Settings) >About for your OS version.
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Old 04-28-2008, 11:31 PM   #5 (permalink)
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Thanks for the replies guys.

As per my original post, I'm running the latest. 4.2.1.192? The one stickied at the top.

Also as per my original post, I have already gone into the menu and selected "Enable bluetooth". It just doesn't do it.

I have tried to pair it with my Motorola headset.

Any other suggestions other than those two obvious ones?
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Old 04-28-2008, 11:34 PM   #6 (permalink)
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Does it have an IT policy on it?
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Old 04-29-2008, 12:58 PM   #7 (permalink)
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is the phone used?
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Old 04-30-2008, 11:03 PM   #8 (permalink)
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Yes the phone is used. It was refurbished.

How would I check any IT policies?
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Old 05-01-2008, 09:50 AM   #9 (permalink)
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Thanks for all of the suggestions guys. I bit the bullet and took it back and got another one. This one works fine
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