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Old 04-28-2008, 12:37 PM   #1 (permalink)
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Default New Message indication not updating

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When I get a new message, I'll see the update to show that I have a new message...whether it be a message from work email on the BES or a home email account I have setup on my device.

When I delete the message or view it, the new message indicator still shows I've got 1 new message, for example. It can even show that way once I've deleted all messages completely. I can make it update but selecting the "mark prior messages read" option, but you don't get that option if you have no prior messages at all (i.e., all messages have been deleted).

Any ideas?

Sprint BB 8830 with latest updates installed that are available on the Sprint web site. BB Dimension Today Plus theme in use.
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Old 04-28-2008, 12:48 PM   #2 (permalink)
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Quote:
Originally Posted by 8703user View Post
When I get a new message, I'll see the update to show that I have a new message...whether it be a message from work email on the BES or a home email account I have setup on my device.

When I delete the message or view it, the new message indicator still shows I've got 1 new message, for example. It can even show that way once I've deleted all messages completely. I can make it update but selecting the "mark prior messages read" option, but you don't get that option if you have no prior messages at all (i.e., all messages have been deleted).

Any ideas?

Sprint BB 8830 with latest updates installed that are available on the Sprint web site. BB Dimension Today Plus theme in use.
Start here:

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

Good Luck!

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Old 05-06-2008, 10:41 PM   #3 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post

Thanks Thatz. Just had that problem myself today.
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