I have a strange situation: my dad owns a blackberry 8800 and I'm trying to get his email setup on it. He has a Microsoft Exchange email address that he used with his old blackberry, and now he has a new one and needs to get it setup. the Exchange address forwards a copy of each email to his blackberry address -
. That was how it used to work - he could then access the email from his blackberry. Now the blackberry is saying that it can access the email address
, but when I try and send an email to that address it bounces, and when I login to the blackberry site for ATT (BlackBerry Internet Service
) it lists his email address as
. which address is right? is this why i can't for the life of me get his email setup? he of course doesn't know if he's on BES or BIS or whatever, he just wants his email working. I don't even know how to find these things out - one thing i have found through hours of research is that he doesn't have an email setup icon, so that's supposed to mean he doesn't have BES. Please help!