BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-01-2005, 07:50 PM   #1 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7100G
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Resetting folders on 7100

Please Login to Remove!

Long story short.

I worked for a company where I had BES. I left. They pushed a proprietary security patch to the 7100g. I was unable to remove it. The only way to remove it was to either connect the handheld to the BES (not going to happen) or to do an Enterprise Activation and push me the default image.

My wife works for the company so he set me up as her and pushed not only the default image but also my wife's folders and data.

Got the message services to work after I reloaded everything but it shows all of my wife's email folders. Any way to fix that?

Mike O.
Offline  
Old 08-01-2005, 08:36 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Location: Orlando, FL
Model: 7100t
Posts: 368
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you tried a security wipe to remove all appication data and user data?
__________________
BlackBerry 7100t on Legacy AT&T Wireless
Offline  
Old 08-01-2005, 10:34 PM   #3 (permalink)
Thumbs Must Hurt
 
Rancor's Avatar
 
Join Date: Jun 2005
Location: Dathomir
Model: 7730
Carrier: Zefr
Posts: 171
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Reload the Firmware without getting a new policy again;
On Desktop Manager:
Options => email Profile Settings => [check "prompt for the profile to be used"] [OK]
Close and re-open Desktop Manager, when prompted for a profile click Cancel
Desktop Manager should show Not Logged In in the status bar

Run the Application Loader and select all your chosen software to load => Next
[Advanced] be sure to tell it not to perform a back up and to Erase all application data and Erase all currently installed applications => Next => [Finish]

As the Blackberry is not associated with an e-mail profile when you do this, you should no longer have the security policy on it.

OR just;
Settings => Options => Security => (wheel)Wipe Handheld

Then DO NOT connect it to an account logged in to your company's exchange server or you may get it back again.
__________________
!
Offline  
Old 08-31-2005, 05:20 PM   #4 (permalink)
New Member
 
zebradams's Avatar
 
Join Date: Aug 2005
Model: 7100G
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yikes, then I would loose everything else, right?
Offline  
Old 09-01-2005, 08:24 AM   #5 (permalink)
Thumbs Must Hurt
 
jasonb's Avatar
 
Join Date: Jul 2005
Location: Stuck in the Limbo of Reality
Model: 7100T
Carrier: AT&T
Posts: 158
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can make a back up and once this is done do a select reinstall from the backup of the application data.
__________________
"Imagination is more important than knowledge." - Albert Einstein

PIN - 202F0651
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.