05-15-2008, 09:09 AM
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Join Date: May 2008
Carrier: T-Mobile UK
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| | No sync - really desperate
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I hope this is the right place to post. I am new to BB Forums.
I own a 8800. I have never been able to sync (or back up) using desktop manager. I know this has been seen and heard before, and I have of course reinstalled desktop manager (not enterprise server) and on several computers. My BB is never discovered and I cannot sync to Outlook or backup.
Finally, T-Mobile have agreed that the handset is faulty (is it?) and are replacing it Monday. Problem: I traveled a lot over the last few months and ALL my contacts changes plus memo files are on the BB, not backed up. And of course,there is no option to export contacts and memos to eitherthe sim card (too small anyway) or the memory card (got a 2gig).
So unless I find a way before Monday, I lose all my data when the handset is exchanged.
Would you please advise me? Ths seems a common issue. Perhaps there are third party utilities which will aloow me to backup when desktop manager fails? And if this is not the best category to post in, please point me in the right direction.
I am really desperate.
Thanks a lot.