I work for a university who does not have a BES server. Normally, our customers are set up as IMAP automatically, but this users somehow set up as POP on her device. Now she has two Blackberries. One is hers and one is being given to the new person. The problem is, since the POPed Blackberry is the one that is given back, she needs all the emails off of it that have been sent down from the server to the device. There is almost 200 emails on it. So that is too much for her to resend each back to the server, plus, since this item is still POPing, they would probably just come back down. I have been trying to find a way to remove those emails, but I have not found anything that worked. Someone on the web mentioned using Desktop Manager to bring all the emails down, but I can't find where to do that in there. Is there anyone out there that has run into this issue in the past?
Also, if she does end up having to send out the emails again back to herself, does anyone know how to remove the option for it to go out and look for mail, but still be able to send out? I know you can choose to have it go out manually, but when you send out an email, does it go out and look at that point?
Any thoughts would be greatly appreciated!!!