05-15-2008, 09:52 AM
Join Date: Sep 2007
Post Thanks: 0
Thanked 0 Times in 0 Posts
| | Can't get replacement 8800 to reconcile
Please Login to Remove!
Hi, can someone help me please?
I'm fairly new to BES (running version 18.104.22.168) and have just had to provide one of our users with a replacement unit.
I've registered the unit on the network (Vodafone) and entered the user's details but seem unable to get the unit to talk to our system, when I check in BlackBerry Manager the wireless message reconciliation is shown as disabled even though our policy states that this enabled - does anyone have any suggestions as to how to resolve this problem?