BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-18-2008, 01:20 PM   #1 (permalink)
New Member
 
T.J.'s Avatar
 
Join Date: May 2008
Model: 8800
PIN: N/A
Carrier: N/A
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question 8800 Media Manager Woes

Please Login to Remove!

Hello,

my 8800 is a company phone and has various things such as Mass Media Storage disabled - for reasons I won't go in to.

When I first got it in Nov '07 I was able to transfer files from my PC to Device Memory with ease... but for some odd reason (I'm guessing because 4.3 came out) it has now stopped working.

Everytime I click on "Device Memory" the box to the right says "Device Not Connected" - even though the previous screen with all the options (Media Manager, Synchronization, etc) says it is - and shows the PIN.


What?!
Offline  
Old 05-18-2008, 01:30 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

TJ... reboot both the PC and the Blackberry (powered on, battery out, replace). make sure the USB cable is connected directly to the PC, not a hub or monitor.

You might be better off using Desktop Manager vers 4.2, Service Pack 2.
BlackBerry Desktop Manager Downloads - BlackBerryFAQ
Offline  
Old 05-18-2008, 01:53 PM   #3 (permalink)
New Member
 
T.J.'s Avatar
 
Join Date: May 2008
Model: 8800
PIN: N/A
Carrier: N/A
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok, that worked... but now I'm getting this:




Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.