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Old 05-20-2008, 01:02 PM   #1 (permalink)
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Default Can't import cac card certs to blackberry

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I have been installing the new RIM blackberry CAC reader on the Verizon 8703e primarily. I have been doing pretty good with them until I ran across a new error that noone has seen. I am at the part where you insert the CAC card into the reader and pair the two after enabling bluetooth. Then when I get to the part where I need to import the certs, the option isnt in the blackberry menu option.. (i.e options>security options>certificates>scroll-wheel>import certs). I'm sure it has something to do with software but i have wiped the device, removed all instances of the software, and reloaded but I'm still unable to get this option. Any assistance would be greatly appreciated.
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Old 05-22-2008, 10:46 PM   #2 (permalink)
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Quote:
Originally Posted by bhejl View Post
I have been installing the new RIM blackberry CAC reader on the Verizon 8703e primarily. I have been doing pretty good with them until I ran across a new error that noone has seen. I am at the part where you insert the CAC card into the reader and pair the two after enabling bluetooth. Then when I get to the part where I need to import the certs, the option isnt in the blackberry menu option.. (i.e options>security options>certificates>scroll-wheel>import certs). I'm sure it has something to do with software but i have wiped the device, removed all instances of the software, and reloaded but I'm still unable to get this option. Any assistance would be greatly appreciated.
I suggest that you contact RIM customer service. They are very good at providing support.

"When all else fails, follow instructions"

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