I thought I'd put together a FAQ of the questions I had when I first got my 7100, so new users might gain from my experiences and not have to ask again.
Everyone please feel free to add!
I'll format it better when I get a chance.
Q. The AIM client keeps saying I have an invalid name or password, but I'm sure I entered it correctly.
A. Capitalization does *not* matter, but spacing does. You can't have input any spaces in your screen name, even if you normally would on a computer. Just remove the spaces, and it should work fine.
Q. Does the 7100 support ringtones to be assigned to different contacts?
A. No. An older app exists to do this. See this thread: http://www.blackberryforums.com/viewtopic.php?t=1321
Q. Someone sent me an email with a image attachment, but I can't get the menu to display "Open Attachment".
A. That's because it's not really there. T-Mobile is stripping the attachments. Hopefully this will be addressed soon. If you want to get something to your 7100 and have web access, read this: http://www.blackberryforums.com/viewtopic.php?t=1359
Q. Does the IM client use SMS messages? Are they removed from my plan?
A. Yes, and yes. They have a $9.95 add-on for unlimited incoming and outgoing SMS. International SMS are free incoming, but cost $0.15 each to send.
Q. If I set my 7100 to use gprs/GPRS Preferred to send SMS messages, will I still be billed on a per-message basis?
A. From looking at my T-Mo bill, the SMS messages stopped appearing when I changed the setting to “gprs”. I haven’t looked into it further yet.
Q. Can I disable the AIM alerts (meaning vibrate/sound)?
A. No. Expect a fix soon.
Q. I tried to connect to AIM, but got this error “Communications Error” and it won’t go away. What do I do?
A. You can hold down the ALT key (bottom left, it has two opposing arrows) and pressing the ESC key (below the thumbwheel on the right side) at the same time. This will bring up the running applications. Use the thumbwheel to select “Home Screen”. Be advised that going back to the IM client will result in this same error – you have to turn the 7100 off, remove the battery for a few seconds, put it back in, and turn it on again to clear it. Expect a fix soon.
Q. Is there a way to show timestamps on the IM client?
Q. I think something is wrong with the push delivery system. How can I be sure?
A. Send yourself an email from your 7100 (firstname.lastname@example.org rry.net) and if you receive it in a timely fashion this means T-Mo/BlackBerry are doing their job and everything is working. If you still think something is wrong, it’s most likely on your end in this case.
Q. The indicator light (LED) on the top flashes red when I have new email, and green when I don’t Why is it sometimes green when I have new mail? Shouldn’t it be red?
A. The light flashes a certain number of times to show that you have recently received new mail. After this point, it returns to green (its normal state) because the mail you have is no longer “new” – it’s just unread. Also, blue means Bluetooth is activated, and flashing yellow means the battery is low.
Q. How does the 7100 know it's holstered?
A. There's a magnet in the bottom of the holster.
Q. How do I turn off the constant flashing green coverage indicator light?
A. Go to Tools (or Options, depending on your Theme) then Settings then Screen/Keyboard. Set 'LED Coverage Indicator' to 'Off'.