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Old 05-21-2008, 08:22 PM   #1 (permalink)
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Default Roller ball problem

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Sometimes the button will work and some times it will not or sometimes it will get stuck depressed.

It is strange. The feel of the button still feels normal, you can feel it push in and out just fine but it has a mind of its own. The scroll function works just fine.

any help would be great, Thanks!!

8820 from att
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Old 05-21-2008, 08:23 PM   #2 (permalink)
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i believe the correct term is "track ball"
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Old 05-21-2008, 09:10 PM   #3 (permalink)
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Looks like you got the idea!!
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Old 05-21-2008, 09:14 PM   #4 (permalink)
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search this problem through the forum, someone had this problem, i think they had the pearl, but there are instructions on how to take the pearl out and depress the thinggy underneath and that might fix it.
good luck
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Old 05-21-2008, 10:07 PM   #5 (permalink)
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This is what helped me so far. Thanks

http://www.blackberryforums.com/gene...er-itself.html
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Old 05-22-2008, 07:22 AM   #6 (permalink)
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no problem. good luck.
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Old 05-22-2008, 05:11 PM   #7 (permalink)
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this happened to my 8830 four times. I just brought it back to Verizon and they replaced it 4 times... total waste of time, but i finally got one without that problem
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