BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-27-2008, 02:53 PM   #1 (permalink)
Thumbs Must Hurt
 
Matrix's Avatar
 
Join Date: May 2007
Location: Canada
Model: Bold
Carrier: Fido
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default OMG i killed my Blackberry HELP

Please Login to Remove!

OMG i think i killed my backberry, i used a different blackberry charger from my old blackberry the kind that has the usb plug into the little socket, well anyways i think it says 5v on it and i plugged in my 8800, which i believe is 3.7 volt only, the phone does not get regonized by my computer anymore and when i plug it in the charging led does not glow anymore. What did i do plz help.
Offline  
Old 05-27-2008, 03:05 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Do you have another charger you can try? Have you tried popping the battery out and back in?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 05-27-2008, 03:09 PM   #3 (permalink)
Thumbs Must Hurt
 
Matrix's Avatar
 
Join Date: May 2007
Location: Canada
Model: Bold
Carrier: Fido
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I tried doing that aswell as trying it out with a spare battery, the computer also does not recognize the blackberry anymore. The battery says 3.7V on it but the charger says 5V, is this what the problem is, did i fry my phone? I read the people use their razr chargers to charge the BB just fine and i know the razr charger is 5v so if they didn't fry theirs what happened to mine?
Offline  
Old 05-27-2008, 03:10 PM   #4 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Do you have a wall charger you can try out? I use my husbands Razr charger on my device once in a while and haven't had any issues.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 05-27-2008, 03:12 PM   #5 (permalink)
Thumbs Must Hurt
 
Matrix's Avatar
 
Join Date: May 2007
Location: Canada
Model: Bold
Carrier: Fido
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No i dont have a wall charger, im gonna get my friends razr charger tonight to see if it works, but the only charger i have is a blackberry charger that says 5V, 0.5A on it, i hope this helps. By what i'm reading on the internet there should be no reason why teh blackberry would be fried, but i am wondering then why does the computer not recognize the phone anymore.
Offline  
Old 05-27-2008, 03:13 PM   #6 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Do you have Desktop Manager installed on your PC?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 05-27-2008, 03:15 PM   #7 (permalink)
Thumbs Must Hurt
 
Matrix's Avatar
 
Join Date: May 2007
Location: Canada
Model: Bold
Carrier: Fido
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes i have desktop manager, the thing is when i plug in my blackberry (its off) and the little led no longer turns on at all, and the computer doesnt even say "detected new hardware" or w.e its like its completely dead
Offline  
Old 05-27-2008, 03:27 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2007
Model: 8830
PIN: N/A
Carrier: Sprint, Alltel
Posts: 262
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you tried another blackberry on your computer? Did you break the usb plug on the handheld (tripping over the cord or something)?
Offline  
Old 05-27-2008, 03:30 PM   #9 (permalink)
Thumbs Must Hurt
 
Matrix's Avatar
 
Join Date: May 2007
Location: Canada
Model: Bold
Carrier: Fido
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No phone looks perfectly fine, the usb port looks intact, i did not trip over the cord or anything it is brand new and i have been extremely careful. However i tried the blackberry on 4 other computers in my house and none of them even recognize it as a device, and the little led at the top right no longer turn on when i plug in the phone into the wall or i not the computer. However i found out on the internet that the charger i used is just a standard blackberry charger and they are all the same, so i couldent have fried it, what else could be the problem?
Offline  
Old 05-27-2008, 04:21 PM   #10 (permalink)
New Member
 
Join Date: Nov 2007
Location: Kettering, OH
Model: 9630
PIN: N/A
Carrier: Sprint
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you bend any of the pins inside of the charger port?
Offline  
Old 05-27-2008, 05:01 PM   #11 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,360
Post Thanks: 11
Thanked 69 Times in 66 Posts
Default

All usb chargers are the same. If you damaged the Device with the charger, its not your fault, but a problem with the charger. I would not use it until you find out what really happend.

- The BB does not run without a battery, regardless if the charger is connected or not. I would try to look inside the battery compartment if something is missing or broken.
- Try a known good, charged battery (but, I think you tried this already)
- It might help also a little to remove the battery and let the BB pause for about an hour.
- Remove any additional memory card
- Remove SIM card
- Try to check if all keys are working ok and not stuck.
Offline  
Old 05-27-2008, 07:16 PM   #12 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Check the battery contacts -- are there 4 contacts? Sometimes it's not working because one of the contacts in the battery bay is broken or bent. Caused by trying to jam in a battery the wrong way around.
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 05-27-2008, 07:31 PM   #13 (permalink)
CrackBerry Addict
 
The BlackBerry Kid's Avatar
 
Join Date: Apr 2008
Location: Natick Mass
Model: 9700
PIN: it is under my battery, and status page
Carrier: T-Mobile
Posts: 741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i feel so bad, you came to the right place for help.
__________________
Anthony
T-Mobile BlackBerry Bold 9700. blackberry used as of 4-21-08 I love my
Offline  
Old 05-28-2008, 11:23 AM   #14 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2005
Location: LI, NY
Model: 8320
OS: 4.5
Carrier: T-Mobile
Posts: 96
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is there a way to fix the charger contact if it does get damaged?
__________________
BES 4.1.5
Exchange 2003 SP1
Offline  
Old 05-29-2008, 03:09 PM   #15 (permalink)
Talking BlackBerry Encyclopedia
 
wiscaudi's Avatar
 
Join Date: Sep 2007
Location: Milwaukee, WI
Model: 8820
OS: 4.5.0.174
Carrier: AT&T
Posts: 213
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
yes i have desktop manager, the thing is when i plug in my blackberry (its off) and the little led no longer turns on at all, and the computer doesnt even say "detected new hardware" or w.e its like its completely dead
I believe the BB has to be turned on for the computer to recognize it if I'm not mistaken. It might not be possible to turn it on though if your battery is dead and your charger isn't providing power. But at least this would explain why the computers aren't recognizing it.

Last edited by wiscaudi : 05-29-2008 at 03:10 PM.
Offline  
Old 05-29-2008, 06:26 PM   #16 (permalink)
Thumbs Must Hurt
 
am_bb8800's Avatar
 
Join Date: Jul 2007
Model: 8800
PIN: N/A
Carrier: Telstra
Posts: 64
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The BB should "semi" start with no battery when you plug it into your PC or a USB charger (that you know works). The LED will light red for a short moment then you will see a battery symbol with a red light through it on the screen.

And all USB chargers are not the same, the BB charger triggers pin 2 to allow the BB unit to switch on its internal charging circuit, that why some USB chargers don't work and others do. There is no issue regarding the 3.7V and using a 5V charger, your PC outputs 5V like most if not all USB chargers.

There is a way to reboot your BB from the PC if it is not recognised by your PC and I'm fairly sure it requires you to remove the battery to perform the reboot/reload.

I will look for a link and post it shortly.


The other thing you can try if not already mentioned is remove the SD card then try again, I've had mine got into a reboot cycle with a bad SD card.


Quote:
Originally Posted by nobody7290 View Post
All usb chargers are the same. If you damaged the Device with the charger, its not your fault, but a problem with the charger. I would not use it until you find out what really happend.

- The BB does not run without a battery, regardless if the charger is connected or not. I would try to look inside the battery compartment if something is missing or broken.
- Try a known good, charged battery (but, I think you tried this already)
- It might help also a little to remove the battery and let the BB pause for about an hour.
- Remove any additional memory card
- Remove SIM card
- Try to check if all keys are working ok and not stuck.
__________________
Don't knock things you haven't tried.
Blackberry 8800 & Treo 750
MADE IN AUSTRALIA

http://www.geocities.com/amux50

Last edited by am_bb8800 : 05-29-2008 at 06:34 PM.
Offline  
Old 05-30-2008, 05:29 AM   #17 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,360
Post Thanks: 11
Thanked 69 Times in 66 Posts
Default

Thank you for this clarification.
I know that some chargers do not work, but I did not know why.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.