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appelg 05-30-2008 03:37 PM

General Options missing - help
I am brand new to this forum and to Blackberry. I cannot adjust the volume of my ring tone or even change my ring tone because there is no "General Options" under the "Options" menu. Can anyone help? Thks!

JSanders 05-30-2008 03:42 PM

Welcome to the BBForums.

You want to Press the GREEN dialing key, which will take to the phone dialer screen/recent call log. At that point, click Menu > Options > General Options > Default Call Volume.

Also look at your Profiles > scroll down to Advanced > and edit your active profile > edit each alert both IN and OUT of holster.

How do I edit my notification tones (profiles)? - BlackBerryFAQ

TroyDBrown 05-30-2008 03:42 PM

Wirelessly posted (8120 4.5.037)

It is under Profiles > Advanced and choose the profile to change.

appelg 05-30-2008 04:12 PM

Thanks all. I got it figured out (who would have known?) The FAQ will be very helpful. I'll be back, I'm sure.

palanilopez12 06-13-2008 01:33 AM

i am brand new to this also and am having the same problem with missing the general options menu when i know others that are also on the sprint network and their curve still has the general options there a reason why some of ours are not there any longer when others it has yet to "disappear"?

NJBlackBerry 06-13-2008 03:35 AM

Did you go into the Phone application first?

palanilopez12 06-13-2008 04:20 PM

yes i still cannot find it...should i call sprint and have them reboot my phone?

Thatzmister2u 06-13-2008 04:22 PM


Originally Posted by palanilopez12 (Post 970318)
yes i still cannot find it...should i call sprint and have them reboot my phone?

If you are talking about the main Options Icon in the application list. Are you sure that it wasn't moved into a sub-folder? Go through and open all folders and see if it's hiding in one.


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