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Old 06-06-2008, 11:56 AM   #1 (permalink)
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I apologize, I hate to do this but I'm leaving for China on Monday and i'm having a huge problem.

Every time i enter into any application requiring data i get the "Network Connection: Error check your data connection"

I've searched through many long threads on this forum and never seem to find a single one that completely answers my questions. Good answered it by saying change your settings to APN. I found those sections, but i dont know the website address or email/pass i'm suppossed to you.

I have the full BB data plan as well, i just got it recently so i'm still new to it.

All i want to do is use my data connection apps and G Maps, please help!

I'm still new to my BB so i need a lot of help!

Sorry, and thank you. If you post links to other specific posts in other threads thats fine, but i couldn't find them

thank you thank you thank you

tontoe

Last edited by tontoeman : 06-06-2008 at 12:00 PM.
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Old 06-06-2008, 12:04 PM   #2 (permalink)
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Quote:
Originally Posted by tontoeman View Post
I apologize, I hate to do this but I'm leaving for China on Monday and i'm having a huge problem.

Every time i enter into any application requiring data i get the "Network Connection: Error check your data connection"

I've searched through many long threads on this forum and never seem to find a single one that completely answers my questions. Good answered it by saying change your settings to APN. I found those sections, but i dont know the website address or email/pass i'm suppossed to you.

I have the full BB data plan as well, i just got it recently so i'm still new to it.

All i want to do is use my data connection apps and G Maps, please help!

I'm still new to my BB so i need a lot of help!

Sorry, and thank you. If you post links to other specific posts in other threads thats fine, but i couldn't find them

thank you thank you thank you

tontoe
You need to call T-Mobile and speak to their tech support. It's possible that they didn't actually put you on the right data plan (happened to me with Sprint). It's possible that your phone was never provisioned. It's possible that you another setup step was missed. It's possible that you simply need to resent the service books.

Call T-Mobile and ask them to walk you through the setup of your device.

Good luck.

Oh, and make sure that, when you're in China, you understand what features of your phone will and won't work. And how much it'll cost. It's possible that you'll come back to a $10,000 bill. This happens quite a bit to people who leave the country and assume that there phone will know what to do. Especially with a BB, where it's doing data transfers all of the time.
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Old 06-06-2008, 12:04 PM   #3 (permalink)
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Most apps will use the BIS data connection but some need the following. I assume you're TMobile US?

Options >Advanced Options >TCP

apn:wap.voicestream.com
username
password

leave username and password blank.
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Old 06-07-2008, 01:21 PM   #4 (permalink)
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YAY! Now i've gotten passed the normal data issue for Google Maps. But now i seem to not be able to get past the terms and conditions menu, any suggestions?

Oh btw, windows live search still has a data connection error :(

thanks again guys!

tontoe
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Old 06-07-2008, 08:33 PM   #5 (permalink)
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problem has been fixed
looks like T-Mobile was lazy and didn't finish their side of the deal, they didn't actually push data to me, :(. well its fixed now that i told them about it a few days after i got the plan, thanks for the help

btw, anyone know any GPS maps that work in shanghai/china?
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