Originally Posted by tontoeman
I apologize, I hate to do this but I'm leaving for China on Monday and i'm having a huge problem.
Every time i enter into any application requiring data i get the "Network Connection: Error check your data connection"
I've searched through many long threads on this forum and never seem to find a single one that completely answers my questions. Good answered it by saying change your settings to APN. I found those sections, but i dont know the website address or email/pass i'm suppossed to you.
I have the full BB data plan as well, i just got it recently so i'm still new to it.
All i want to do is use my data connection apps and G Maps, please help!
I'm still new to my BB so i need a lot of help!
Sorry, and thank you. If you post links to other specific posts in other threads thats fine, but i couldn't find them
thank you thank you thank you
You need to call T-Mobile and speak to their tech support. It's possible that they didn't actually put you on the right data plan (happened to me with Sprint). It's possible that your phone was never provisioned. It's possible that you another setup step was missed. It's possible that you simply need to resent the service books.
Call T-Mobile and ask them to walk you through the setup of your device.
Oh, and make sure that, when you're in China, you understand what features of your phone will and won't work. And how much it'll cost. It's possible that you'll come back to a $10,000 bill. This happens quite a bit to people who leave the country and assume that there phone will know what to do. Especially with a BB, where it's doing data transfers all of the time.