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Old 08-09-2005, 04:27 PM   #1 (permalink)
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Ok, I did a search and no info on my issue was found. I just got a new 7100G and loaded the desktop software from the BB site. I am at ver4 sp1. I wanted to add some games to the 7100 so I brought up the application loader. In order to add the new game, the software wants to downgrade or remove everyting else on the phone. I have looked on the BB site and here and I cannot find a similar problem. Any ideas?
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Old 08-09-2005, 04:31 PM   #2 (permalink)
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That should just mean that you have older Handheld software installed on your PC, to remove it goto your Control Panel and Add/Remove Programs.. Remove the BlackBerry 7100 Wireless Handheld Software and try app loader again.
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Old 08-09-2005, 04:49 PM   #3 (permalink)
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In the application loader, it wants me to upgrade my desktop tools. Where is that?
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Old 08-09-2005, 05:46 PM   #4 (permalink)
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Thanks, camerch

That did the trick!
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