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Old 06-17-2008, 12:46 PM   #1 (permalink)
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Default RSA SecurID issue with 4.5

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I'm getting an "Error starting SecurID : Class 'com.rsa.SecurIDLib.exceptions.DatabasFullExceptio n' not found"

Just wondering if anyone else is having this issue. I've removed/reinstalled but no luck :(
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Old 06-17-2008, 12:54 PM   #2 (permalink)
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I get a different error. Mine is "Error starting SecurID: Class 'com.rsa.securidlib.blackberry.GlobalInfo' multiply defined"

I'm running RSA SecurID 2.1.1
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Old 06-17-2008, 01:01 PM   #3 (permalink)
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Quote:
Originally Posted by x14 View Post
I get a different error. Mine is "Error starting SecurID: Class 'com.rsa.securidlib.blackberry.GlobalInfo' multiply defined"

I'm running RSA SecurID 2.1.1
I'm using 2.0. Sux that it's not working for you as well but kinda glad that I'm not alone
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Old 06-17-2008, 04:52 PM   #4 (permalink)
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Default Update

I loaded version 2.1.1 and the error disappeared...

...but I don't have the option of importing the token into the software anymore

I sent myself the token...when I click open attachment, I'd usually have the option of importing token. It's not there anymore. I've gone back to an RSA hardware token for the time being.
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Old 06-18-2008, 01:23 PM   #5 (permalink)
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I deleted the app and re-installed fresh with no error. I did an OTA push of the token file and it imported.

We only do OTA push of the sdtid file.
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Old 06-18-2008, 02:24 PM   #6 (permalink)
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Quote:
Originally Posted by x14 View Post
I deleted the app and re-installed fresh with no error. I did an OTA push of the token file and it imported.

We only do OTA push of the sdtid file.

How do you do an OTA push of the sdtid file? Do you have the instructions?
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Old 06-18-2008, 02:54 PM   #7 (permalink)
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In admin.pdf, page 7 "Distributing Software Tokens Using the BlackBerry Push Feature"
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Old 06-18-2008, 04:12 PM   #8 (permalink)
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Quote:
Originally Posted by x14 View Post
In admin.pdf, page 7 "Distributing Software Tokens Using the BlackBerry Push Feature"
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Old 06-18-2008, 04:47 PM   #9 (permalink)
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RSA SecurID
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