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Rivergoat 06-19-2008 08:35 AM

Voicemail icon on 8830
My work just needed to replace my Blackberry, and gave me an 8830 which belonged to a former employee. All the synchronization completed to validate it as my own phone number and email settings, etc. Although I have no voicemails in my box, the icon on the screen shows 6, which corresponds to the number of voicemails I believe were in the previous user's voice box. How do I remove the icon notification? Or will it eventually drop to zero as a time stamp expires on them? I have no access to the other user's old voicemail box.


akosnitzky 06-19-2008 08:55 AM

messages - view folder- phone call logs - delete

If that doesnt work, call the former employee or carrier.

aviraled2002 06-19-2008 06:44 PM

send yourself a voice mail, go in and delete it. Then do a battery pull, restart the hand held and it should work....

Rivergoat 06-19-2008 11:56 PM

Sweet, thanks, though I didn't have to pull the battery. As soon as I sent myself a voicemail, the icon changed from 6 to just one, then when I listened and deleted....all gone. We's sure haffing phun with teknologee :)

aviraled2002 06-20-2008 03:56 PM

glad it worked out for you....

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