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Old 06-19-2008, 08:35 AM   #1 (permalink)
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Question Voicemail icon on 8830

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My work just needed to replace my Blackberry, and gave me an 8830 which belonged to a former employee. All the synchronization completed to validate it as my own phone number and email settings, etc. Although I have no voicemails in my box, the icon on the screen shows 6, which corresponds to the number of voicemails I believe were in the previous user's voice box. How do I remove the icon notification? Or will it eventually drop to zero as a time stamp expires on them? I have no access to the other user's old voicemail box.

TIA
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Old 06-19-2008, 08:55 AM   #2 (permalink)
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messages - view folder- phone call logs - delete

If that doesnt work, call the former employee or carrier.
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Old 06-19-2008, 06:44 PM   #3 (permalink)
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send yourself a voice mail, go in and delete it. Then do a battery pull, restart the hand held and it should work....
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Old 06-19-2008, 11:56 PM   #4 (permalink)
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Sweet, thanks, though I didn't have to pull the battery. As soon as I sent myself a voicemail, the icon changed from 6 to just one, then when I listened and deleted....all gone. We's sure haffing phun with teknologee
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Old 06-20-2008, 03:56 PM   #5 (permalink)
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glad it worked out for you....
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