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Old 06-19-2008, 09:39 AM   #1 (permalink)
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Default Blackberry deletes messages after 30 days

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I have a Blackberry 8700 that keeps deleting messages after 30 days even though my message options are set to keep message forever. I have changed this setting twice and still end up with the same result. The BB is connected to a BES.
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Old 06-19-2008, 09:41 AM   #2 (permalink)
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It may be an IT policy. If it is, you can look here to find out how to remove it: Remove IT Policy - BlackBerryFAQ
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Old 06-19-2008, 09:57 AM   #3 (permalink)
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Sounds good let me check with the BES admin.
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Old 06-19-2008, 12:38 PM   #4 (permalink)
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if you are on a BES it's likely a corporate policy to keep messages for only 30 days, do not try to remove the IT policy from the device if you are on a BES.

The *only* way to get that changed is to talk to your BES admin, and see if it is possible.
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