BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-20-2008, 03:10 PM   #1 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8703E Device Cannot start error code 10

Please Login to Remove!

Hi Everyone!

I recently installed the Blackberry Desktop Software Version 4.3.
The software installed fine; no issues whatsoever. When I plug the USB cord to my 8703E device-the phone charges (which is great). When I launch either the Desktop software or the RIM connection manager the device is not found via USB (only COM1 port is available).

I tried installing the latest USB driver via windows update catalogue for VISTA. When navigate to Device Manager\USB devices I see the 'Blackberry Smartphone" device with a yellow "!". Upon selcting properties is says "this device cannot start code 10".

I read several forum fixes for this and none of them seem to work. I may have missed or overlooked the proper remedy.

Hope someone here can help.

Thanks a million!
Offline  
Old 06-21-2008, 07:04 PM   #2 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Solution Found

Turned out it was my faulty USB cord-I guess it was somehow damaged. Purchased a new USB cord and Everything is fine now; device is recognized in windows vista SP1 as a Blackberry Smartphone and is synchronized with the Blackberry Desktop Software version 4.3.

Hope this helps...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.