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-   -   crash?? (http://www.blackberryforums.com/general-legacy-device-discussion/136507-crash.html)

techker 06-23-2008 12:00 PM

crash??
 
hey guys i have an 8830 from bell and something wired happened..i was sending a pin and it just crashed on my and the red led was on..so i toke out the battery and tried to press the power button and it gives me the hour glass running afther a red light again???

JSanders 06-23-2008 12:03 PM

first, hold the battery out a min, and replace. If the red LED and hourglass continue, you will likely be a candidate for using JL_cmder to wipe, and restore the OS.

Thatzmister2u 06-23-2008 12:04 PM

Ouch. I am hoping (Fingers crossed) that you have a backup. You will need to try and re-load the OS.

Start here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

If that fails:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Then:

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Be patient in the last step and DO NOT disconnect until it is complete.

Good Luck!

E-

techker 06-23-2008 12:06 PM

aww man!i do have a back ..fieww..

why in the.... would it do that???

Sith_Apprentice 06-23-2008 12:07 PM

have you tried what JS suggested and leaving the battery out for a minute then trying the boot up? also, how long do you see the hourglass? does it just reboot or does it sit on the hourglass for a long time

techker 06-23-2008 12:14 PM

ya it's ok now..just the hard resete worked..thx

JSanders 06-23-2008 12:16 PM

(y) good to hear.

Thatzmister2u 06-23-2008 12:24 PM

Quote:

Originally Posted by JSanders (Post 983221)
(y) good to hear.

Wow! That's great! Maybe it was just reminding you to be dilligent about backups! :)

jtreeves 06-24-2008 03:50 PM

ALWAYS - ALWAYS Be Diligent About Backups! I do mine daily at work and as often as I can at home.

JR


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