BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General Legacy Device Discussion (
-   -   crash?? (

techker 06-23-2008 12:00 PM

hey guys i have an 8830 from bell and something wired happened..i was sending a pin and it just crashed on my and the red led was i toke out the battery and tried to press the power button and it gives me the hour glass running afther a red light again???

JSanders 06-23-2008 12:03 PM

first, hold the battery out a min, and replace. If the red LED and hourglass continue, you will likely be a candidate for using JL_cmder to wipe, and restore the OS.

Thatzmister2u 06-23-2008 12:04 PM

Ouch. I am hoping (Fingers crossed) that you have a backup. You will need to try and re-load the OS.

Start here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

If that fails:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ


How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Be patient in the last step and DO NOT disconnect until it is complete.

Good Luck!


techker 06-23-2008 12:06 PM

aww man!i do have a back ..fieww..

why in the.... would it do that???

Sith_Apprentice 06-23-2008 12:07 PM

have you tried what JS suggested and leaving the battery out for a minute then trying the boot up? also, how long do you see the hourglass? does it just reboot or does it sit on the hourglass for a long time

techker 06-23-2008 12:14 PM

ya it's ok now..just the hard resete worked..thx

JSanders 06-23-2008 12:16 PM

(y) good to hear.

Thatzmister2u 06-23-2008 12:24 PM


Originally Posted by JSanders (Post 983221)
(y) good to hear.

Wow! That's great! Maybe it was just reminding you to be dilligent about backups! :)

jtreeves 06-24-2008 03:50 PM

ALWAYS - ALWAYS Be Diligent About Backups! I do mine daily at work and as often as I can at home.


All times are GMT -5. The time now is 05:40 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.