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Old 06-23-2008, 12:00 PM   #1 (permalink)
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hey guys i have an 8830 from bell and something wired happened..i was sending a pin and it just crashed on my and the red led was on..so i toke out the battery and tried to press the power button and it gives me the hour glass running afther a red light again???
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Old 06-23-2008, 12:03 PM   #2 (permalink)
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first, hold the battery out a min, and replace. If the red LED and hourglass continue, you will likely be a candidate for using JL_cmder to wipe, and restore the OS.
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Old 06-23-2008, 12:04 PM   #3 (permalink)
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Ouch. I am hoping (Fingers crossed) that you have a backup. You will need to try and re-load the OS.

Start here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

If that fails:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Then:

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Be patient in the last step and DO NOT disconnect until it is complete.

Good Luck!

E-
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Old 06-23-2008, 12:06 PM   #4 (permalink)
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aww man!i do have a back ..fieww..

why in the.... would it do that???
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Old 06-23-2008, 12:07 PM   #5 (permalink)
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have you tried what JS suggested and leaving the battery out for a minute then trying the boot up? also, how long do you see the hourglass? does it just reboot or does it sit on the hourglass for a long time
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Old 06-23-2008, 12:14 PM   #6 (permalink)
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ya it's ok now..just the hard resete worked..thx
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Old 06-23-2008, 12:16 PM   #7 (permalink)
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good to hear.
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Old 06-23-2008, 12:24 PM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
good to hear.
Wow! That's great! Maybe it was just reminding you to be dilligent about backups!
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Old 06-24-2008, 03:50 PM   #9 (permalink)
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ALWAYS - ALWAYS Be Diligent About Backups! I do mine daily at work and as often as I can at home.

JR
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