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Old 06-26-2008, 11:31 PM   #1 (permalink)
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Default Filing Problem (or is it a feature)

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We are using 8700g devices with BES and filing works fine. Hide filed messages = YES. But we have noticed that with 8800 does not file messages OR rather behaves differently. If we file a message which is already "read", then it goes off from display. If we file a message which is "unread", then it changes the little icon to the one which indicates a filed message but does NOT go off from display. If you read it - open it - then it goes off from the display. On 8700g, irrespective of read/unread status, all filed messages will be hidden. Is this a feature on 8800 or is it a bug?

Last edited by BB8700g : 06-26-2008 at 11:33 PM.
Old 07-10-2008, 03:49 AM   #2 (permalink)
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I have the same problem. Can anyone help?

I filed the messages in Lotus Notes. In my device even though I've selected Hide Filed Messages, on my BB, it still shows up with a filed icon.

How can I get the messages to not show up?

Last edited by orientblue330 : 07-10-2008 at 03:54 AM.

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