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Old 07-02-2008, 08:33 AM   #1 (permalink)
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Default Vista x64 does not see the modem

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Hello,

I had my 8800 running as a modem on my laptop on Windows XP. Now I am running Vista x64 (64 Bit), and it just doesn't see the modem.

I have the very latest desktop software installed (downloaded from their website). I connect my BB, run the Manager, go to Control Panel > Modems to set it up, and it only sees the modem built into my laptop and not the BB modem.

I tried adding the modem, but it cannot find it. I checked Device Manager and the modem is just not there.

I checked the BB website and I cannot see any software specific for Vista of vista x64.

Can anyone help of suggest what to try?
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Old 07-03-2008, 02:16 AM   #2 (permalink)
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Hmm, would a complete reinstall help me?
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Old 07-06-2008, 04:45 AM   #3 (permalink)
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Old 07-06-2008, 04:51 AM   #4 (permalink)
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Which DM version? I had issues with 4.2 SP2 on Vista getting the modem connection working, installed DM 4.5 and and worked. Granted it was 32-bit not 64-bit.
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