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Old 07-07-2008, 10:50 AM   #1 (permalink)
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Default GMail BIS Issue on 8830

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Hey All,

My pushed BIS GMail stopped working almost 10 days ago. I would recieve one out of eight messages. When I sent messages I would typically get the dreaded red X. I deleted the account from BIS. I removed the files associated with the account from the BB.

Now when I tried to readd the account to the BB via BIS, I get this error:

"An error occured during email account validation. Please check your information and try again. If the error persists please contact your email provider."

When I log into normal GMail, via Internet Explorer I have no problems.

Any ideas what is going on?

Thanks!

DC-wifi.com
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Old 07-07-2008, 12:49 PM   #2 (permalink)
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Have you tried the old reliable battery pull?
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Old 07-07-2008, 01:37 PM   #3 (permalink)
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Yup, this is very odd.
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Old 07-07-2008, 01:46 PM   #4 (permalink)
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Have you tried deleting and then adding back the account at the Verizon web site, i.e., just delete it as a BB-serviced account?
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Old 07-07-2008, 01:53 PM   #5 (permalink)
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I've deleted the GMail account from BIS and tried to re add it about 15 times over 7 days... that is when it gives me the error:

"An error occured during email account validation. Please check your information and try again. If the error persists please contact your email provider."

It is as if something between BIS and GMail is getting screwed up as they attempt to validate my GMail account. I have never seen this before.
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Old 07-07-2008, 01:57 PM   #6 (permalink)
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Did you try changing your gmail password on Gmail itself and then try re-entering it on the BIS site.
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Old 07-07-2008, 02:36 PM   #7 (permalink)
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zerog46,

You got it! I don't think i had ever updated my password with GMail, and they must have gotten more secure with the passwords 10 days ago.

I changed it and it went through.

Thanks!
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