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Old 07-11-2008, 11:42 PM   #1 (permalink)
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im not sure if my blackberry has a virus but that is what i am beggining to believe because when i put the phone to charge or just turn it on the red LED light flashes and then it goes to the little hourglass symbol then shuts off and keeps doing the same cycle of events over and over until the battery life runs out can someone help please
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Old 07-11-2008, 11:53 PM   #2 (permalink)
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Welcome to the BBforums.

BlackBerrys don't get virii, its just not happening.

Have you removed the battery at all during all this, put it back in and reboot the device?

The OS could be bad, you may need to reload it.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 07-11-2008, 11:55 PM   #3 (permalink)
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yea i have and it still does the same i think its because i once tried to put an app in the phone then it just went haywire oin me
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Old 07-12-2008, 12:23 AM   #4 (permalink)
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ok i downloaded all the stuff and the ptogram to wipe but it has not done anyhting it is still doing the little pattern red LED then the hourglass and then off and resatarts and does the same
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Old 07-12-2008, 12:27 AM   #5 (permalink)
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Jl_cmder will work 95% of the time, and it could take 15 - 20 tries wit it.

if not... What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Good luck.
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Old 07-12-2008, 12:30 AM   #6 (permalink)
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thnx ill let you kno wat happens
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Old 07-12-2008, 12:47 AM   #7 (permalink)
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wow dude nothing i guess my phone is doomed
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Old 07-12-2008, 12:52 AM   #8 (permalink)
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i really doubt it... so very few BBs fail like that.

Follow the instructions in the links exctly as posted... try again and again. If nothing, leave the battery out a while and try again.
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Old 07-12-2008, 01:32 AM   #9 (permalink)
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Wirelessly posted

If you have an sd card in it, remove it and see if that solves the prob. If so you'll want to attach the sim in some other way to your PC to copy what's there, reformat then put it back in your device. After that you should be able to reload it using the media manager. Hope this helps.
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Old 07-12-2008, 01:35 AM   #10 (permalink)
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This user won't have an SD card in a 8700... but a good suggestion for models that could.

You're posting on the WAP site and can't see the user's model...
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Old 07-12-2008, 02:03 AM   #11 (permalink)
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hey thnx for the info. and suport the phone is up and running like new so again thanks alot
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Old 07-12-2008, 02:05 AM   #12 (permalink)
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ok thnx guuys the phone is working
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Old 07-12-2008, 06:12 AM   #13 (permalink)
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excellent... thanks for reporting back!

Patience AND persistence is a virtue!
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