BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-14-2008, 10:59 AM   #1 (permalink)
New Member
 
Join Date: Jul 2008
Location: Panama City Beach, FL
Model: 7290
OS: 4.1.0.377
PIN: N/A
Carrier: T-Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Roxio media manager not detecting my BB

Please Login to Remove!

Subject line says it all. I've tried on both my desktop and my laptop. Everything else in the BB desktop manager works fine. And the Roxio Media Manager works as far as finding media in the folders I tell it to watch. But it just will not detect my BB.

Anyone have any ideas?
Offline  
Old 07-24-2008, 04:10 AM   #2 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have exacly the same problem. I have an 8320 and loaded the blackberry software and everything was ok, to begin with. The sync mode worked ok and I even managed to transfer some pics from the pc but now if refuses to work. I can still sync the phone book/diary etc but when I open Roxio the BB device is no longer detected!!


Any idea's ?
Offline  
Old 07-24-2008, 04:27 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 135
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try mounting your BlackBerry's MicroSD card as just another "mass storage device." That way, you don't need extra software.
Offline  
Old 07-24-2008, 05:02 AM   #4 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am surprsed that when I connect the BB via a USB without launching the Blackberry software program Windows XP doesnt detect the device!

So mount the SD card as another storage device ? Sorry to sound a little dumb here. How would I do that ?
Offline  
Old 07-25-2008, 09:50 AM   #5 (permalink)
TyD
New Member
 
Join Date: Jul 2008
Model: 8330
PIN: 31A50C@!&
Carrier: Alltel
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Having the same issue with a 7130... fixes would be helpful
Offline  
Old 07-25-2008, 11:23 AM   #6 (permalink)
New Member
 
Join Date: Jul 2008
Model: 7290
PIN: N/A
Carrier: Telcel
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default same problem

Roxio media do not detect my bb7290 as connected but desktop manager does and im able to manage the bb.

any idea on how to make roxio media detect my phone?

Thanks.
Offline  
Old 12-31-2008, 01:45 PM   #7 (permalink)
New Member
 
Join Date: Dec 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Fix!

I know for the Blackberry Bold I went to:

Options--->Memory--->Mass Storage Mode Support (OFF)

That fixed my issue and allowed Roxio to detect my phone again.
Offline  
Old 01-04-2009, 07:32 AM   #8 (permalink)
New Member
 
Join Date: Jan 2009
Model: 7290v
PIN: N/A
Carrier: 7290v
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

as i know,the 7290 can't connect to Roxio media manager ,if you want to copy pictures or tones,you can only use the ipd modle.
Offline  
Old 01-05-2009, 02:25 PM   #9 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Media manager does not support 7200/7700/7500 and older series devices at all.

I think the 7130 with latest OS is the oldest device that it will support. Media Manager is really mainly suited to devices that have memory cards. Such as the 81xx, 82xx, 83xx, 88xx and 9xxx.
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 01-07-2009, 08:18 PM   #10 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

Quote:
Originally Posted by stonent View Post
Media manager does not support 7200/7700/7500 and older series devices at all.

I think the 7130 with latest OS is the oldest device that it will support. Media Manager is really mainly suited to devices that have memory cards. Such as the 81xx, 82xx, 83xx, 88xx and 9xxx.
Agreed. This is a really a topic for 8xxx or 9xxx models
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 01-09-2009, 09:55 PM   #11 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The dividing line is OS 4.2 - Media Manager (on DM's up to 4.2) and Roxio (on DMs 4.3+) will work on 64mb devices running OS 4.2 or newer.
__________________
My 7290 can beat up your 9000!
Offline  
Old 01-15-2009, 03:54 PM   #12 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did 87xx series ever get supported?
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 01-15-2009, 03:56 PM   #13 (permalink)
CrackBerry Addict
 
Join Date: Oct 2005
Location: LAX, NYC, CHI, STL, BOS, PHL
Model: 9780
PIN: Another name for the flagstick, term more commonly used by amateurs
Carrier: TMO, ATT, Nextel, Sprint
Posts: 863
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by stonent View Post
Did 87xx series ever get supported?
The 87xx with OS4.2 is supported, but the amount of media you can store is limited by the fixed memory.

Last edited by crisambo : 01-15-2009 at 04:01 PM.
Offline  
Old 01-15-2009, 03:59 PM   #14 (permalink)
CrackBerry Addict
 
Join Date: Oct 2005
Location: LAX, NYC, CHI, STL, BOS, PHL
Model: 9780
PIN: Another name for the flagstick, term more commonly used by amateurs
Carrier: TMO, ATT, Nextel, Sprint
Posts: 863
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by akosnitzky View Post
Agreed. This is a really a topic for 8xxx or 9xxx models
Why not here? ... the OP has a 7290 and wants info regarding ability (inability) of that device, so this is rightfully discussed here. Unfortunately, the 7xxx series devices only sport at best OS4.1, that is why Roxio will not work on these devices. It will also not work on 87xx with OS4.1 but will work if upgraded to OS4.2.

Last edited by crisambo : 01-15-2009 at 04:06 PM.
Offline  
Old 01-15-2009, 04:10 PM   #15 (permalink)
CrackBerry Addict
 
Join Date: Oct 2005
Location: LAX, NYC, CHI, STL, BOS, PHL
Model: 9780
PIN: Another name for the flagstick, term more commonly used by amateurs
Carrier: TMO, ATT, Nextel, Sprint
Posts: 863
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by stephy View Post
I am surprsed that when I connect the BB via a USB without launching the Blackberry software program Windows XP doesnt detect the device!

So mount the SD card as another storage device ? Sorry to sound a little dumb here. How would I do that ?
BB Desktop Manager provides Windows XP the requied device driver for your blackberry device to be recognized....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.