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Old 07-30-2008, 05:56 PM   #1 (permalink)
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Question Sprint 8830 on BES not getting meeting requests

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This might be a repetitive question but I can't seem to find the right answer. Here is my problem:
I have 7 people on BES 4.1.2.25 and two of my "users" are not getting meeting requests on their devices through the wireless sync.
I tried updating the OS on one of the devices to whatever the latest version was posted somewhere here in the forums. Still no luck with the mtg. requests.
I also looked on their laptops to check weather wireless sync is enabled in the BB Desktop Manager.

Any ideas, suggestions etc. help would be appreciated.
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Old 07-30-2008, 06:45 PM   #2 (permalink)
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remove and re-add the users to the BES. I'd also wipe their handhelds.
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Old 07-31-2008, 11:34 AM   #3 (permalink)
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Might also try going to the Enterprise Activation screen and holding ALT while typing CNFG. Disable the Sync option, save, and then re-enable it. I know this will sometimes work with email issues.
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