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Old 08-01-2008, 02:17 PM   #1 (permalink)
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Default 8820 Backlight Issues

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I've read a few posts regarding the backlight for the keyboard and trackmouse staying on or not long enough. Well, my problem is, that the backlight doesn't turn on at all. I never really thought much of it, because I traded my IPhone with someone for this and its my first Blackberry so I honestly didn't know that the keyboard was suppose to light up. Is there anyway to fix it? I guess my main question is, if I bought a replacement keyboard, does it come with the light or which part should I be looking for. Thanks!
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Old 08-01-2008, 02:28 PM   #2 (permalink)
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The keyboard backlight is light sensitive. Take it into a dark room or put your finger over the led/light sensor in the top right corner. if that doesn't work try popping out the battery and then put it back in.
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Old 08-01-2008, 02:43 PM   #3 (permalink)
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Thanks. I gave that a try and it just doesn't work. I think I just got a bad phone, but everything else works flawlessly on this . So my question is..

If I bought a keyboard part as you see on Ebay or full housings, do they come with the backlight part. I'm not sure what it looks like. Thanks
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Old 08-01-2008, 02:53 PM   #4 (permalink)
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No, the lights are part of the main circuit board.
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Old 08-01-2008, 04:02 PM   #5 (permalink)
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Thanks John,

I guess that means I'll have to buy a new phone unless you can get a circuit board as a separate unit somewhere. Any ideas? Thanks again
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Old 08-01-2008, 05:00 PM   #6 (permalink)
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Is it less than a year old? It should be covered under warranty if so.
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Old 08-01-2008, 06:04 PM   #7 (permalink)
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Quote:
Originally Posted by NickfromIL View Post
Is it less than a year old? It should be covered under warranty if so.
I'm not sure when my friend bought it, but reading stuff online, the 8820 wasn't released until August of last year, sometime during the middle of the month I believe. Of course I don't have a receipt or anything, so do you know what is ATT's policies when it comes to that? Is it a no questions aksed deal? Thanks..
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