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Old 08-01-2008, 08:49 PM   #1 (permalink)
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Default Enterprise Activation Issue

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Several days ago, My BB 8700 just stopped working for no apparent reason. When IT admin setup my settings on Server-end, many times I tried to Wipe Handheld > Enterprise Activation, but the status always shows “The server is not responding”. And I am sure the singal is full bar.

How to check the problem and solve it?
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Old 08-01-2008, 09:04 PM   #2 (permalink)
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Welcome to the forums.

The IT Admin may have to remove and re-add your account on the server, and then you can then reactivate.
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Old 08-01-2008, 09:28 PM   #3 (permalink)
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er, the IT admin also removed and re-add my account on the server for many times, then I tried to do the reactivation, but it is always failed, and I am sure the email address and password is right. I don't know why it is failed, and I activated successfully the BB at before.
Thanks for your reply so much, juwaack68
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