Originally Posted by NickfromIL
In Options>security>general the very first line should say "Password" and enabled or disabled next to it. Are you connected to a BES? Did you buy the BB used? Down at the bottom of that screen under Services is there anything listed?
yes it's used...and it must have been a business phone. I ended up installing a new policy bin and now it works fine. Thanks!
Also got the gmail thing sorted out. All I did was disable imap in gmail and then re-enable it.