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-   -   New Message Indicator/Count Help (http://www.blackberryforums.com/general-legacy-device-discussion/144330-new-message-indicator-count-help.html)

davidhlee82 08-08-2008 03:57 PM

New Message Indicator/Count Help
 
I just got a new BB 8820 today and I'm having trouble w/my New Email Indicator.

On my old BB 8800, I had somehow set it up so that when I received a new email, I would get the standard envelope with red star at the top left of my screen. But I had also set it up so that it would NOT tell me how many unread messages I had.

Now, when I receive an email on my 8820, an envelope pops up, but it doesn't have the red star next to it that indicates that I have NEW emails. Also, I can't figure out how to get rid of the count.

Basically, I just want to set up my BB so that when I get a new email, the envelope with the red star shows up. Thanks for your help.

Foxglove 08-08-2008 07:30 PM

Wirelessly posted

From your email box hit menu key and select options > general options and set new message count to none.

Hope that helps.

davidhlee82 08-09-2008 09:17 AM

Thanks Foxglove.

But if I turn new message count to none, how can I still get the envelop with asterisk to show up when I have a new email?


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