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Old 08-08-2008, 03:57 PM   #1 (permalink)
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Default New Message Indicator/Count Help

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I just got a new BB 8820 today and I'm having trouble w/my New Email Indicator.

On my old BB 8800, I had somehow set it up so that when I received a new email, I would get the standard envelope with red star at the top left of my screen. But I had also set it up so that it would NOT tell me how many unread messages I had.

Now, when I receive an email on my 8820, an envelope pops up, but it doesn't have the red star next to it that indicates that I have NEW emails. Also, I can't figure out how to get rid of the count.

Basically, I just want to set up my BB so that when I get a new email, the envelope with the red star shows up. Thanks for your help.
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Old 08-08-2008, 07:30 PM   #2 (permalink)
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From your email box hit menu key and select options > general options and set new message count to none.

Hope that helps.
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Old 08-09-2008, 09:17 AM   #3 (permalink)
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Thanks Foxglove.

But if I turn new message count to none, how can I still get the envelop with asterisk to show up when I have a new email?
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