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GeoGiant 08-09-2008 10:58 AM

Internet access question
I have an 8830 series BB or work. I set my work BB up so i could access my yahoo account - works great. For work reasons, I had to buy a personal BB. I purchased an 8830 so now i have 2. Here is what happened when i tried to set up my email on my personal 8830.

set up wizard.
email set up
i want to create or add an email address, next
i'm taken to a login screen

i try existing users, i get a message that says my account has been suspended. i'm not sure why because i can still log into my yahoo account using my work BB.

i try create a new account and agree to the conditions. i get a screen that says an account already exists or this pin, please try again. I have no idea what this means.

Do i need to delete my yahoo account from my work BB before i can set that account on my personal BB.

Dubdub 08-09-2008 12:00 PM

Sounds to me like you you should be using a new user name and p/w to log into the BIS site. The new BB should be a new user, not an existing one since you have a different PIN and ESN.

Foxglove 08-09-2008 12:10 PM

The BB you purchased for personal use was it new or used? If it was used the PIN may still be registered to the account of the person you purchased it from. If so, contact them and ask them to have the PIN released from their account.

GeoGiant 08-09-2008 12:30 PM

The BB is new. When i try to set up a new account, the screen states that an account already exists. Is there anyway i can wipe everything out and start reprogramming rom scratch?

Foxglove 08-09-2008 12:50 PM

You have an email settings icon on your BB desktop? Try setting up from there.

GeoGiant 08-09-2008 01:28 PM

i played with the setting or awhile. I get reach my yahoo account via, internet connection,, log in. I can't get the short cut to access the yahoo account.

Foxglove 08-09-2008 01:44 PM

Try going here to set up your yahoo email.

BlackBerry Internet Service

As dubdub said above you should use a new username and password when setting this up for your new BB.

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