BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-15-2008, 10:52 PM   #1 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default problems with sprint 8830

Please Login to Remove!

lately I have been having some annoying issues with my phone. At times when I try to make a call, I dial the number, then all it says is "connecting" but it never says connected and the call does not go through. So I take the battery off and wait for the stupid thing to reboot. I can make calls after the reboot. It also does not get my emails, even though it has the "1XEV" all in caps which means that I am getting data connection, so.. I take the battery off and wait for the stupid thing to reboot again...This is so frustrating!!! Has anyone had this problem? any suggestions? Thanks guys...needed to vent. I love blackberry and all, but sometimes it gets to me..sometimes I want a regular phone.
Offline  
Old 08-15-2008, 10:53 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

What OS do you have on your device?

Also, does it happen in or near the same place, or all over?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 08-15-2008, 10:57 PM   #3 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have version 4.2.2.123(platform 3.0.0.64) got it from the "about" screen. It pretty much happens anywhere, it was every now and then a while back, but now it is more frequent, it gets to the point that I want to throw it against a wall or something....thanks for the response!!
Offline  
Old 08-15-2008, 11:09 PM   #4 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,637
Post Thanks: 29
Thanked 12 Times in 12 Posts
Default

Wirelessly posted

How much free memory do you have? Options>Status
Offline  
Old 08-15-2008, 11:09 PM   #5 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,637
Post Thanks: 29
Thanked 12 Times in 12 Posts
Default

Wirelessly posted

Duplicate post.

Last edited by djm2 : 08-15-2008 at 11:15 PM.
Offline  
Old 08-15-2008, 11:13 PM   #6 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

16315369 file free
47841280 file total
Offline  
Old 08-15-2008, 11:21 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
harryzuluberries's Avatar
 
Join Date: May 2005
Location: Surf 'n Sun dude.
Model: 9630
OS: 4.iforgot
PIN: DUPONT FIFTH AVENUE LARGE ORPHEO ROLLERBALL
Carrier: the Titanic
Posts: 372
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Take it to a Sprint Corporate store and do a swap. Or, call Sprint/Nextel Executive services and start a trouble ticket and get them to exchange it for a new model. Or, finally, you could wait for 4.5 and maybe that will solve some of your issues.
__________________
TAIN
www.myspace.com/tshaka_zulu
Do, or do not. There is no try. -Yoda

7510>7520>7100i>8830>8330>9630
Offline  
Old 08-15-2008, 11:24 PM   #8 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't think sprint would replace it because I did not get the insurance for it. Plus, lets not talk about sprint customer service.....lets just put it this way...I want to be able to understand what they are telling me. Every time I call sprint, its like I call India or something, and I cannot for the life of me, understand what they are saying to me. Sprint customer service sucks.

Last edited by aviraled2002 : 08-15-2008 at 11:26 PM.
Offline  
Old 08-15-2008, 11:54 PM   #9 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,637
Post Thanks: 29
Thanked 12 Times in 12 Posts
Default

I've had better luck with their CS, but I have a business account. That may help.

Maybe consider upgrading to the newest OS that is still in the 4.2 class. It is posted in this forum. That helped me with a number of things, although more in the data connection area than voice. Also, do you have this problem when you are connected to a BT headset AND you're around other BT devices (like ones connected to your computer??).
Offline  
Old 08-16-2008, 01:13 AM   #10 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no, I don't like blue tooth so my phone always has it off. In fact, I have never paired it with anything. thanks for the replies guys, I really do appreciate them.
Offline  
Old 08-16-2008, 02:05 AM   #11 (permalink)
CrackBerry Addict
 
Iare Tosevite's Avatar
 
Join Date: Nov 2007
Location: Between chair and monitor at WA.
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 565
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Hmm if I recall correctly, 123 was expecially problemic for sprint connection. I now use 196 and it works perfectly so far. Maybe BB OS upgrade is in order.
__________________
"There is no reason anyone would want a computer in their home."
- Ken Olson, 1977
( And we now wear them! Blackberries are computers too! )
Offline  
Old 08-16-2008, 02:45 AM   #12 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have done the upgrade, just right now too..so I will see how that goes. I now have 196.
Offline  
Old 08-16-2008, 02:57 AM   #13 (permalink)
CrackBerry Addict
 
Iare Tosevite's Avatar
 
Join Date: Nov 2007
Location: Between chair and monitor at WA.
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 565
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

I'm sure you will be happy with 196, since I am.

Of course unless this is by off chance a hardware problem...
__________________
"There is no reason anyone would want a computer in their home."
- Ken Olson, 1977
( And we now wear them! Blackberries are computers too! )
Offline  
Old 08-16-2008, 02:59 AM   #14 (permalink)
Thumbs Must Hurt
 
aviraled2002's Avatar
 
Join Date: Feb 2007
Location: TX
Model: 8530
Carrier: Spwint
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I hope so..I hope that takes care of my problems.....Thanks!!
Offline  
Old 08-16-2008, 03:30 AM   #15 (permalink)
CrackBerry Addict
 
Iare Tosevite's Avatar
 
Join Date: Nov 2007
Location: Between chair and monitor at WA.
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 565
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

No problem.
__________________
"There is no reason anyone would want a computer in their home."
- Ken Olson, 1977
( And we now wear them! Blackberries are computers too! )
Offline  
Old 08-16-2008, 01:18 PM   #16 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,637
Post Thanks: 29
Thanked 12 Times in 12 Posts
Default

Quote:
Originally Posted by aviraled2002 View Post
I hope so..I hope that takes care of my problems.....Thanks!!
Good luck -- let us know how it turns out.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.