lately I have been having some annoying issues with my phone. At times when I try to make a call, I dial the number, then all it says is "connecting" but it never says connected and the call does not go through. So I take the battery off and wait for the stupid thing to reboot. I can make calls after the reboot. It also does not get my emails, even though it has the "1XEV" all in caps which means that I am getting data connection, so.. I take the battery off and wait for the stupid thing to reboot again...This is so frustrating!!! Has anyone had this problem? any suggestions? Thanks guys...needed to vent. I love blackberry and all, but sometimes it gets to me..sometimes I want a regular phone.
I have version 220.127.116.11(platform 18.104.22.168) got it from the "about" screen. It pretty much happens anywhere, it was every now and then a while back, but now it is more frequent, it gets to the point that I want to throw it against a wall or something....thanks for the response!!
Take it to a Sprint Corporate store and do a swap. Or, call Sprint/Nextel Executive services and start a trouble ticket and get them to exchange it for a new model. Or, finally, you could wait for 4.5 and maybe that will solve some of your issues.
I don't think sprint would replace it because I did not get the insurance for it. Plus, lets not talk about sprint customer service.....lets just put it this way...I want to be able to understand what they are telling me. Every time I call sprint, its like I call India or something, and I cannot for the life of me, understand what they are saying to me. Sprint customer service sucks.
Last edited by aviraled2002 : 08-15-2008 at 10:26 PM.
I've had better luck with their CS, but I have a business account. That may help.
Maybe consider upgrading to the newest OS that is still in the 4.2 class. It is posted in this forum. That helped me with a number of things, although more in the data connection area than voice. Also, do you have this problem when you are connected to a BT headset AND you're around other BT devices (like ones connected to your computer??).