Originally Posted by JMF0
Anybody have the email address for the T-Mobile Unlock Service?
Also what info do you need to send to them for the code?
Gee, did you leave this question on every forum?
Use the T-Mobile support webpage and send them the information requested below: http://support.t-mobile.com/caseSubmitForm.html
Thank you for taking the time to contact T-Mobile. All phones sold by T-Mobile are locked for use by T-Mobile SIM cards only. To unlock your handset, you must meet the following criteria and this criterion cannot be waived. |
-You must currently have an active account or an account that has been cancelled less than 90 days ago.
-You must have at least 90 days of continuous active monthly service.
-The account must not be delinquent or in Write Off with an outstanding balance.
-Only one SIM Unlock code per active line of service.
-The name on the request must be listed on the account as the billed party name, authorized user, or contact name.
-Handsets purchased through e-bay, garage sales, pawnshops, etc. must still meet these requirements.
Upon meeting these conditions, please provide us with the following and we can make a request for this code.
-Account holders name (required)
-T-Mobile phone number (required)
-IMEI number, press *#06# on handset to get the IMEI (required) -Account Password or last four of the account holder's social security number (required) -Customer's contact number or email address -Make and model of the phone -Carrier's name if the phone is from another carrier -A brief reason for the request
If you have any other comments, questions, or concerns, please feel free to contact us.
Thank you for choosing T-Mobile.
T-Mobile USA, Inc.