08-18-2008, 12:04 PM
Join Date: May 2007
Location: Winnipeg MB Canada
PIN: On Request
Carrier: Rogers Wireless
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I wish I had a definitive way to pass on to you, but I've had my profiles accidentally reset enough times that I think I have figured out the pattern. YMMV.
So... if I wanted to TRY to have my profiles set to default, here is how I'd go about trying:
Copy a temporary mp3 that you have no intention of really using as a ringtone onto your SD card. Edit each profile so that something (say, Phone) points to that temporary mp3 file on the SD card, for each of Vibrate, Normal, Quiet, etc., and exit out of Profiles. Use the Media Player's Explore function to find the temporary mp3 file on the SD card and delete it. Pull the battery. Cross fingers and hope that your profiles are reset to default.
The theory behind those steps is that having that one temporary mp3 not available any more seems to reset the entire profile (not just specifically Phone or the one that you edited to use that mp3) and if really lucky, will reset all your profiles to default.
Again, it's a theory, I haven't gone out of my way to specifically do so but have had my profiles reset when I didn't want to, several times.
Alternately, you can go into Advanced Options in the Backup/Restore in Desktop Manager and just delete the Profiles database on your handheld, and then do a battery pull.
Either way, it's 5 minutes to try and sure beats an OS reload or handheld wipe.
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BlackBerry Certified Support Specialist