BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General Legacy Device Discussion (
-   -   8800 Call Logs Erased Automatically (

ryanli 08-28-2008 03:59 AM

8800 Call Logs Erased Automatically
I have my Blackberry 8800 since last month and now the call logs are disappearing automatically. I have set to keep the logs for the longest time, but I still hope to store them forever.
I don't want to keep them among the messages.
Anybody has any solutions?

ryanli 08-28-2008 04:03 AM

I've searched through Google, and all the others' problems were caused by insufficient memories. But only do the call logs get disappeared, messages are fine. And with my microSD card loaded, I have nearly 20M memory free.

djm2 08-28-2008 06:43 AM

Your micro card has nothing to do with it.

rambo47 08-28-2008 10:29 AM

When internal free memory gets too low (below 12 MB is the danger zone) you may start to lose call logs, calendar entries, and even text messages. Unless you have a currnet backup of your BB they're gone forever. Alt + Shift + H will bring up a screen with free memory listed so you can keep an eye on it and do a battery pull to reset when necessary.

Lord Palmerston 08-28-2008 11:05 AM

As the others have mentioned, it's the memory. I remember installing an app which pushed me to like 5 megs free. Everything got wiped. I originally blamed it on the app itself, but I soon realized that any app that size would have done it.

david9962000 08-28-2008 01:05 PM

You can check your memory under options>status

John Clark 08-28-2008 01:10 PM

I think he's talking about the call log page where it only lists the last 20 or so callers. You can view more call logs by going to Messages >Options >View Folder >Call logs. However, even this list only stores the last 30 days and then they are deleted.

All times are GMT -5. The time now is 01:50 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.