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Old 08-29-2008, 08:39 AM   #1 (permalink)
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Default Trouble with Italian landline phone numbers and more

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Hi everyone, a bit of a nation specific problem here: when I save Italian landline phone numbers to my address book - in international format i.e. +/39/local dialling code - I do that the way they are supposed to be dialled which means keeping the zero in front of the area dialling code - which you would normally knock off for just about any other country I have been to. When I then try to dial one such number directly from the address book the device will skip the zero by default - which in most cases wouldn't be required - and that causes the call to fail. So far I had to dial each number using the keypad in order to convince my 8820 to include the zero which is clearly less than ideal a solution. Is there any fellow countryman of mine who can come up with some suggestion so that I can avoid having to punch in 13 digit numbers to call fixed phones in Italy?

And while I'm at it I have lately been doing quite a few restores from back-ups due to my switching backwards and forwards between OS 4.2 and various flavours of OS 4.5's and every time my contacts get restored without the + at the beginning of the rosary of international and local codes: needless to say that is causing me trouble too.

Any clued up merciful soul that reads this is most welcome to chip in with any kind of useful info...

Thanks,

Piero
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Old 08-29-2008, 08:42 AM   #2 (permalink)
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For the second issue, don't place the + in the number.

Do you have Smart Dialing set? Phone > Options > Smart Dialing.
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Old 08-29-2008, 09:09 AM   #3 (permalink)
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I have had the same problem but I solved in few months ago.
try to go at options-> advenced option-> cell broadcast
change the language and leave only Italian

i'm not sure about it, just try... because i made many changes in the last month
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Old 08-29-2008, 09:44 AM   #4 (permalink)
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Hi Jlsanders, I believe I've had trouble before whilst trying to dial with no + when I was outside the UK - my usual place of residence -... Not too sure right now, are you suggesting that I should just forget the + sign which I would normally have to use with other handsets?

I don't seem to have the Smart Dilaing option unfortunately, if it's to be found on the first level under the Options menu...

Thanks for your help.

Piero
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Old 08-29-2008, 09:47 AM   #5 (permalink)
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Phone Dialer screen > Options
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Old 08-29-2008, 10:28 AM   #6 (permalink)
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Quote:
Originally Posted by JSanders View Post
Phone Dialer screen > Options
Yes, it's not there unfortunately...

Forget the bit about the absence of the + causing me problems, it doesn't I was wrong. The other problem related to the zero not being dialled though is still very much there...

Piero

Last edited by pallavik : 08-29-2008 at 10:33 AM.
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Old 08-29-2008, 10:31 AM   #7 (permalink)
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Quote:
Originally Posted by ligname View Post
I have had the same problem but I solved in few months ago.
try to go at options-> advenced option-> cell broadcast
change the language and leave only Italian

i'm not sure about it, just try... because i made many changes in the last month
Hi ligname and thanks for your reply. No go, it doesn't seem to have done anything, just tried to ring up a couple of landline numbers and the result is still that the 0 gets dropped and the call doesn't go through.

Thanks anyway...

Piero
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Old 08-29-2008, 10:33 AM   #8 (permalink)
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I am betting it is.

1. Press the GREEN phone dial key.
2. Press your menu key (left of the trackball)
3. Click on OPTIONS.
4. Click on SMART DIALING.
Set your Country code there, etc.
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Old 08-29-2008, 10:35 AM   #9 (permalink)
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Quote:
Originally Posted by JSanders View Post
I am betting it is.

1. Press the GREEN phone dial key.
2. Press your menu key (left of the trackball)
3. Click on OPTIONS.
4. Click on SMART DIALING.
Set your Country code there, etc.
Ha! Yes you're right... Learned something new today. Thanks for that.

Piero
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Old 09-01-2008, 06:29 AM   #10 (permalink)
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Default Solution found!!!

OK everyone, after some more searching - obviously din't look hard enough to begin with... - I found the solution and here it is:

"I changed the smart dialing country code to unknown and it works fine with italian and american numbers, try that option

ciao! " many thanks to ciaodom, credit to who deserves it.

The one and only drawback is that with this setting YOU DO NEED THE + SIGN IN FRONT OF THE COUNTRY CODE or else the call will still fail with the message "number unobtainable"

Hope this will be some use for someone... Cheers,

Piero

Last edited by pallavik : 09-01-2008 at 06:33 AM.
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Old 09-01-2008, 06:45 AM   #11 (permalink)
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Wirelessly posted (8310; Category 5)

Good deal, glad it worked for you.
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Old 09-12-2008, 02:22 PM   #12 (permalink)
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I have an AT+T 8820 and am going to Croatia. I tried to enter a couple of my contacts numbers into my address book but couldn't enter the "+" sign. Do I need this or should I just wait till I get over there and change the smart dialing code to Croatia? Also, do I need to enter a number for my voicemail or will it work to hold the 1 key? Many thanks.
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