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Old 09-05-2008, 03:01 AM   #1 (permalink)
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Default Contacts not synchronizing to blackberry but mail and calendar works fine

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Recently the contacts that I am creating within outlook are not synchronising to my Blackberry though mail and calendar entries appear to be.

I already tried many steps like changing the address book options into wireless synchronization to yes and reboot the blackberry and change it to NO. but same problem occur. Is there any other way to solve these issue except for resetting the account into the BES?

Thank you so much..
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Old 09-06-2008, 10:40 PM   #2 (permalink)
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Originally Posted by jhay_yoteamo View Post
Recently the contacts that I am creating within outlook are not synchronising to my Blackberry though mail and calendar entries appear to be.

I already tried many steps like changing the address book options into wireless synchronization to yes and reboot the blackberry and change it to NO. but same problem occur. Is there any other way to solve these issue except for resetting the account into the BES?

Thank you so much..
I assume you are on BES. I had a similar issue, and this is what they told me to do. Turn on wireless sync for your contacts.

Then, choose Options-advanced options-service book-scroll down to desktop[sync], wheel click and delete. Then, wheel click, and un-delete (you don't have to choose anything when you undelete, just click, and choose undelete) Then wheel click and close. Then scroll up to Enterprise Activation, and choose it. Then, after you click it, just wait about 30 seconds. It should start the activation process, wait till it finishes, and then do a battery pull.

You should be good after that, hopefully.
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Old 09-07-2008, 08:42 PM   #3 (permalink)
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thanks for the reply.. I will then try... I will let you know.. thank u again.
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Old 09-08-2008, 04:47 AM   #4 (permalink)
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Originally Posted by wiredwrx View Post
I assume you are on BES. I had a similar issue, and this is what they told me to do. Turn on wireless sync for your contacts.

Then, choose Options-advanced options-service book-scroll down to desktop[sync], wheel click and delete. Then, wheel click, and un-delete (you don't have to choose anything when you undelete, just click, and choose undelete) Then wheel click and close. Then scroll up to Enterprise Activation, and choose it. Then, after you click it, just wait about 30 seconds. It should start the activation process, wait till it finishes, and then do a battery pull.

You should be good after that, hopefully.
Hi.. thanks for the help. It works fine now.
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Old 09-08-2008, 08:39 AM   #5 (permalink)
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I have the same problem here, but I dont see desktop[sync] in the option-advanced options-service book. I only see desktop [CICAL]. And also I dont have enterprise activation on my BB 8707v.

Please help and thanks you
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Old 09-14-2008, 03:29 PM   #6 (permalink)
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Are you on BES? If you have to ask, the answer is probably no. And then, you will not be able to sync your contacts and calendar from outlook to your BB anyway.
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