BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-05-2008, 07:02 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default New service..no data connectivity (AT&T)

Please Login to Remove!

I just got a hand me down 8800 and added the "BlackBerry Personal Bundle" ($50 unlimited) service to the BB, I called and did this over the phone and confirmed that is what I have on AT&T's website.

I can not connect to to any websites through the browser and I am on a laptop connect card right now so I know it is not a data issue. The MediaNet feature works fine, texts and calls are good too. I have since called AT&T back and they resent the request, I power cycled the phone and removed the battery and still have no luck.

Anyone know what is going on?
Offline  
Old 09-05-2008, 07:26 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,705
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Welcome to BBF!

It can take up to 24-48 hours for the data connection to take effect. Does it say EDGE or edge a the top of the screen?
Offline  
Old 09-05-2008, 07:29 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok, I won't start worrying about it yet. It says EDGE, but thinking about it, it may have said edge earlier.

I have a lot of reading to do.
Offline  
Old 09-06-2008, 11:08 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I installed OS 4.5 and it started working, not sure if it is a coincidence or not.
Offline  
Old 09-06-2008, 11:33 AM   #5 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,705
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

My guess is the reregistration on the network is what did it. You probably could have gone to Options >Advanced Options >Host Routing Table >menu key >Register Now and gotten it working as well. It probably just took a while to get the data plan fully activated and then it just needed the registration.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.