BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-07-2008, 03:18 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Leeds
Model: 8800
OS: 4.5.0.124
Carrier: Orange
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone hangs on removing from pouch

Please Login to Remove!

When the phone rings and I remove it from the pouch it immediately hangs up and switches to voice mail, a similar thing happens with calendar alerts, the tune stops as soon as I remove the phone from the pouch. Iím not bothered about the alerts but Iíve never yet been able to answer a call, I've always got to ring them back. Any ideas?
Offline  
Old 09-07-2008, 03:37 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

The phone should stop ringing (and the calendar tune stop playing) when you remove it from the holster. That's the same thing as rolling the wheel when you get a phone call/alert- it will do the same thing.

However, it shouldn't send the call to voicemail. Odd. Have you tried a battery pull? I'm not holding out hope that will fix the problem, though.

What about the OS? What version do you have?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 09-07-2008, 03:49 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Leeds
Model: 8800
OS: 4.5.0.124
Carrier: Orange
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi juwaack68, the version is 4.2.1.101 (platform 2.3.0.80). In the user guide it says to stop answering or ending calls automatically go to General options-auto answer calls-yes/no, I donxxx8217;t seem to have that option. After reading various articles on the forum I do a battery pull on a regular basis.
Offline  
Old 09-08-2008, 01:26 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Leeds
Model: 8800
OS: 4.5.0.124
Carrier: Orange
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just a quick update, I placed a magnet on the phone putting it into sleep mode so I could see what was happening and rang my phone. When I received the call I removed the magnet, the answer call message came on, I pressed the green button and talked to myself, when I realised I was talking nonsense I hung up. I tried it again with the phone in the holster and just missed the call, as I was about to press the green button it switched to answer machine and gave me a missed call. The time between removing from holster and pressing the green button is only a few seconds. Is this time set by the phone or the SP.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.